Sunday, November 15, 2009

Made for India?

One of the problems we have over and over is with a couple of CD players manufactured by big, reputable companies and sold here in India. Clearly they intended them for India since they came directly from the manufacturers, sealed in the boxes with Indian power cords.

But what we've found is that simply having an Indian power cord does not make the component actually made for India.

The first one we got was a Sony 3 disc CD changer system. Which is okay, but the big problem is that if the power ever goes out while it's in the process of switching discs then it jams and has to be taken to the repair shop to get unjammed. While this sort of thing might be fine in another country where the power goes out once or twice a year, usually in the middle of the night when it's less likely to be used, here in India where the power goes out multiple times a day, this is clearly not made for India.

The other one is a Bose tabletop CD player. Again, we bought it from the Bose dealer in Mumbai. It's big problem is that the slot loader jams with almost every Indian manufactured CD we put in it. Whether it jams when try to put it in, taking a little extra force, or we have to use a knife to try and pry them out when we're done, almost every CD manufactured in India gives us problems (of course, the general quality of goods manufactured in India is a topic for another rant). Sure, the problem is that the Indian CDs themselves feel slightly lighter, or often slightly off-center and often have somewhat ragged edges, but if a CD player can't handle them, it is clearly not made for India.

But if a product is made for India, it should be designed with these sorts of factors in mind. The manufacturers should test with Indian conditions and Indian products.

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